Acurix Networks | Help Center

Recent Articles
Network Alert: 16th December, 2024
The Rottnest Island Authority is conducting maintenance on the Hub building on Rottnest Island, This will result in an outage of Acurix Networks managed services on Rottnest Island. The outage will occur from 9:00 PM 16th of December to 6:00 AM the ...
Network Alert: 26th July, 2024
9:00 WST: Routing issues have been identified and our upstream Internet Provider is having routing issues. We are in contact with them about a resolution. 10:00 WST: Our upstream Internet Provider is still working on the routing issue. Domestic and ...
Network Alert: 6th May, 2024
23:15 WST: Communications to Rottnest Island has been lost at the Island side. Investigations are underway but our Support team may need to attend when first ferry is available. 7th May 01:00 WST: Services have been restored. Appears to have been a ...
Network Alert: 2nd May 2024
20:20 WST: Power issues appear to be affecting Rottnest Island as communications from the primary link is down. The mainland link remains active and will connect again when it comes back online. Support staff will monitor the situation but if an ...
Network Alert: 18th April 2024
6:18 WST: Alerts have been sent that identifies a power issue at Fremantle Hospital affecting the primary wireless service to Rottnest. Identification is underway. 6:45 WST: Power has been restored to our rack at Fremantle Hospital and most service ...

Popular Articles
Survey: submit optional surveys to your end-users
Survey is an application which allows to interact real-time with end-users by submitting them custom surveys, displayed on the Splash Portal. Further information about this application can be find here in our Cloud4Wi YouTube channel. Control Panel ...
Networks Alert: 14th July, 2016
Acurix Engineers have identified a loss of power on the non-essential power feed at DC 1 / VDC-PER08. All Acurix core services remain up and fully functional and we will continue to monitor the status of the DC 1 / VDC-PER08 during what has been ...
Network Alert: 1st December 2020
12:15 WST: An Island wide power outage has occurred at Rottnest so all services are currently down. There is currently no estimate on when services will be restored. 12:35 WST: Power is starting to be restored. Some of the key services are coming ...
Network Alert: 16th December, 2024
The Rottnest Island Authority is conducting maintenance on the Hub building on Rottnest Island, This will result in an outage of Acurix Networks managed services on Rottnest Island. The outage will occur from 9:00 PM 16th of December to 6:00 AM the ...
Dynamic ACK
ACK timeout is a critical timing value for long distance links and is often misconfigured. Any links that are further than ~700m requires an ACK timeout adjustment (at both ends of a link). The ACK timeout value is increased as the link distance ...

Help Center