Survey: submit optional surveys to your end-users
Survey is an application which allows to interact real-time with end-users by submitting them custom surveys, displayed on the Splash Portal.
Further information about this application can be find here in our Cloud4Wi YouTube channel.
Control Panel management
By clicking the Manage button it is possible to create a new survey or view an existing one.
To add a new survey, it is necessary to click the Create new button from the quick access toolbar. A guided procedure will help you to create a new survey. In the first step the following information is required:
- Name of survey: a name for the survey, which must be unique.
- Set a time validity for this survey (optional): if wished, you can specify a time interval where the survey is valid. If you do not specify it, the survey is always valid. This value can be modified anytime.
Then it is necessary to add questions. In order to add a new question, it is necessary to click the Add question button. In order to finish and save the survey, it is necessary to click the Save survey button.
Under the same survey, it is possible to create different types of questions, such as:
- Survey: this is a question where the answer must be chosen by the end-user from a list. It is possible to set from 2 to 4 preset answers.
- Quiz: this is a question where the end-user is required to answer Yes or No.
- Voting: this is a question where the end-user is required to express a preference on a rating scale from 1 to 5.
The possible actions to perform on an existing survey are:
- Activate: it is possible to publish only one survey per time. So, if a survey is activated, all other surveys will be necessarily disabled.
- Remove: it is possible to delete a survey from the Platform.
- Edit: it is possible to change name, period of validity, questions for each survey, and to add new questions to a selected survey.
- View statistics. For each survey it is possible to see:
- Answers: this is a pie chart summarizing all votes that have been submitted.
- Total votes: this is a line chart showing all votes that have been submitted in a timeline.
- Historic: this is a table showing all votes that have been submitted.
These actions can be performed by the Tenant and, if the Management is Differentiated and the Responsibility is assigned to the WiFi Area, also by the WiFi Area Owner.
Settings
The settings available for this application are:
- Management
- Responsibility
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