Customer Portal
"Users" Analytics - monitoring registrations and authentications of your end-users
By selecting Users from the drop-down menu in the top-left corner it is possible to retrieve data about end-users registrations and authentications. The Tenant is able to filter results by selecting all WiFi Areas or only a particular WiFi Area. The ...
"Online" Analytics - monitoring the distribution of end-users sessions
By selecting Online from the drop-down menu in the top-left corner it is possible to retrieve data about the distribution in space (in different Hotspots) and time of the sessions of end-users. The Tenant is able to filter results by selecting all ...
"Internet" Analytics - monitoring the Internet usage of end-users
By selecting Internet from the drop-down menu in the top-left corner it is possible to retrieve data about the Internet sessions performed by end-users. The Tenant is able to filter results by selecting all WiFi Areas or only a particular WiFi Area. ...
"Splash Portal" Analytics - monitoring the activities of end-users through the Splash Portal
By selecting Users from the drop-down menu in the top-left corner it is possible to retrieve data about the activities of end-users into the Splash Portal. The Tenant is able to filter results by selecting all WiFi Areas or only a particular WiFi ...
"People" Analytics - who end-users are and what device they use
By selecting Users from the drop-down menu in the top-left corner it is possible to retrieve data about who end-users are and what device they use. The Tenant is able to filter results by selecting all WiFi Areas or only a particular WiFi Area. The ...
Analytics: analyse the behavior of your end-users
Analytics is a smart comparison tool through which it is possible to retrieve a lot of information about the behavior of your end-users visiting the Splash Portal. Data are arranged in smart and easy-to-use dashboards allowing a quick access to the ...
How to add YouTube video into the Splash Portal
You can embed into the Splash Portal a video coming from an external source, such as YouTube. This can be done by using an HTML content block. Please, consider that any external content and media can be shown into the Splash Portal in the ...
Social Login with Twitter
Introduction Social Login with Twitter allows an end-user to access the service by using Twitter credentials. The following paragraph describes in detail this procedure by the side of the end-users, taking into account the configurations that can be ...
Social Login with Facebook
Introduction Social Login with Facebook allows an end-user to access the service by using Facebook credentials. The following paragraph describes in detail this procedure by the side of the end-users, taking into account the configurations that can ...
Click-through: how end-users can access the service without entering access credentials
The Click-through connection mode is a default mode for free wireless services and an alternative sign-in method which does not require the end-user to create an account in order to access the service. The end-user has simply to accept the mandatory ...
Advanced Statistics: getting detailed statistics of your end-users
Advanced statistics is an application which allows the Tenant and the WiFi Area Owner to view graphical information about the visitors of the Splash Portals. Data are arranged in charts, and can provide information about visits and about the ...
App Bar: The apps container for your Splash Portal
App Bar is an application consisting of a dynamic bar which can be published in the Splash Portal and allows end-users to easily access to external web URLS or active applications. Control Panel management By clicking the Manage button it is possible ...
Places: discover the places around you
Places is an application which allows to display into the Splash Portal a list of points of interest (such as cafes, gas stations, hotels, restaurants, etc.) that are localized near the geographical position of the Hotspot. The display of the various ...
Click Analysis: monitor clicks of your end-users
Click Analysis is an application which allows the Tenant and the WiFi Area Owner to monitor the effectiveness of Clickable images published on the Splash Portal, providing accurate statistics on the number of clicks received for each of them, in ...
Coupons: set up a full coupon campaign
Coupons is an application which allows to implement a full Internet coupon campaign. In this section the Tenant, or possibly the WiFi Area Owner, can create virtual tickets that end-users can get for free in order to take advantage of financial ...
Email Marketing: set up an email marketing campaign
Email Marketing is an application which allows to of set up an effective email marketing campaign. By using this application, you may send advertising messages or commercial offers through e-mail to all end-users registered to a WiFi Area who ...
External links: add links to external URLs to your Splash Portal
External links is an application which allows to publish items within the App Bar in the Splash Portal, in order to provide links for external URLs. Control Panel management By clicking the Manage button it is possible to manage all the items for the ...
Advertising: set up and manage your advertising campaign
Advertising is an application which allows to set up and manage advertising campaigns, by inserting rotating banners in some sections of the Splash Portal, for a certain amount of time. Once this application has been activated, the Tenant is able to ...
Internet: enable your end-users to surf on the Internet
Internet is an application which allows to regulate the Internet access for end-users, by redirecting them towards the login page. Once logged in, end-users can surf on the Internet without restrictions, and will be able to log out from the service ...
Survey: submit optional surveys to your end-users
Survey is an application which allows to interact real-time with end-users by submitting them custom surveys, displayed on the Splash Portal. Further information about this application can be find here in our Cloud4Wi YouTube channel. Control Panel ...
Spot News: let your end-user to stay up-to-date about news
Spot News is an application which allows a quick and complete access to the latest news for the main newspapers. News can be grouped by categories and newspapers. Once chosen and published, they will be displayed on the Splash Portal. More ...
Weather: let your end-user to stay informed about the weather forecast
Weather is an application which allows to retrieve information about weather. End-users will be able to see real-time on the Splash Portal the following information related to the city where the Hotspot is located: the local weather the weather ...
Instant Win: implement online instant-win games for your end-users
Instant Win is a gaming application, that allows to create contests with prizes. It is possible to create and manage contests based on two available game modes: Code-based contests Draw-based contests End-users are able to play the games by accessing ...
Nearby: enjoy places, promotional events and people around you
Nearby is an application which allows to display into the Splash Portal a list of points of interest (such as cafes, restaurants, parks, cinemas, railway stations etc.) that are localized near the geographical position of the Hotspot. The various ...
Net Coupons: promote coupons in your community
Net Coupons is an application which allows the WiFi Area Owner to create coupon campaigns which will be displayed on the Splash Portals belonging to all the Tenants activated on the Platform. This allows to have a very powerful tool to introduce and ...
Advertising Pro: set up and manage your advanced advertising campaign
Advertising Pro is an application which allows to set up and manage advertising campaigns, by inserting advertising banners in some sections of the Splash Portal, for a certain interval of time. Once this application has been activated, the Tenant is ...
Geo Chat: let the end-users discover other near online users
Geo Chat is an application which allows an end-user who has signed in to the service to communicate with end-users belonging to the same WiFi Area that are using the application. Settings This application does not require a particular configuration ...
Survey Pro: submit surveys to your end-users on planned events
Survey Pro is an application which allows to interact real-time with end-users by submitting them custom surveys that can be called by the Splash Portal on planned events. Control Panel management By clicking the Manage button it is possible to enter ...
Pin-Up: improve your Splash Portal with a digital bulletin board
Pin-Up is an application which allows end-users to pin personal messages on a digital shared board on the Splash Portal of a certain location. It represents a digital version of a physical bulletin board, very common in public locations that hosts ...
Presence: Monitor presence and loyalty of your end-users
Presence is an application, for system users, displaying location based statistics to monitor and improve customers engagement and loyalty. It helps to compare customer trends after launching campaign, revealing user traffic trends and new versus ...
Proximity: set up your proximity marketing campaign
Proximity is an application that allows a Tenant to set up an effective marketing campaign intended for end-users who perform specific actions on the Splash Portal. If the application is enabled in the Marketplace, then it is possible to use it. ...
Marketplace: set up and manage your applications
The Solution provides a bundle of integrated application modules, viewable and accessible by end-users on the Splash Portal. These applications can be managed by the Tenant through the Control Panel. The number of applications available depends on ...
Monitoring the summary of end-users activities through the Dashboard
Summary is part of the Dashboard section. Data displayed here refer to the moment when the page is loaded. In order to refresh your data, it is possible to click the button (Refresh) in the command toolbar. This subsection consists of two parts: ...
Customizing the Splash Portal defining content blocks
The content blocks section, accessible from the Splash Portal section, is dedicated to the creation and management of the contents that populate Splash Portals that were created from a Splash Portal template. The content can be associated to a ...
Is CSS supported for splash page customisation?
Yes. If you have a knowledge of CSS and HTML you can easily get a fully customized Splash Portal! It is possible to upload an additional CSS stylesheet to be loaded on all the Splash portals that can be managed by the system user. You can use this ...
Customer Portal Cookie Policy
Customer Portal Cookie Policy When you access the service through a Hotspot, one or more cookies (as defined below) may be sent to your computer or mobile device from the Splash Portal, in order to enhance your user experience. What are cookies? A ...
Getting to know the Customer Portal Interface
Portal Interface Quick access toolbar The quick access toolbar provides access to the main sections of the Control Panel in a fast and easy way. In the mobile version of the quick access toolbar is automatically hidden and is accessible from a ...
General Splash Portal Templates
Splash Portal A Splash Portal template is a way to define the page layout for the Splash Portal. The Solution supports many Splash Portal templates and they can be available to the Tenant according to its enabled license. The standard layout for ...