Managed Service
What is the difference between the Basic and Premium services?
The difference between the Basic and the Premium License is based on the applications related to that license. The Basic service includes Spot News, Social Login, Online Payment, Email Marketing, Places, External Link, Click Analysis, Weather, ...
How do I get new applications when released for the Basic and Premium services?
When a new application is released your license will be automatically updated. This means that the application will be automatically added on your account and ready to be used. Moreover, you won’t be charged any further for it.
Is a seperate SSID for internal access supported?
Yes, it is, by subscribing to the premium managed service. Besides the classic authentication to the Splash Portal, the premium service also supports the IEEE 802.1X authentication. When a WiFi Area is properly configured for this, an end-user with a ...
General Questions and Answers Sheet
The following sheet has a general questions and answers that can be provided to customers.
Types of Quarantine
You can receive the quarantine message through two general methods these being: 1. Bittorent Client 2. Spam activity detected If our system detects that a Bittorent Client is running then you will be quarantined. In addition if our system ...
Quarantine Message Bittorent
When a customer receives a "You have been Quarantined" message it is usually related to the fact that the machine being used has a Bittorrent Client running. Users are typically quarantined for between 10-20 minutes to provide you the time to ...