Dear Acurix Networks Customer
We are pleased to inform you that the Public Wi-Fi services incident reported earlier has been successfully resolved.
Our technical team has identified the root cause and implemented the necessary measures to restore normal operations.
Description of Incident:
Internet Services on Rottnest Island Offline.
Current Status:
All internet services restored
We appreciate your patience and cooperation throughout this incident.
If you encounter any lingering issues or have further questions, please don't hesitate to reach out to our Acurix Networks support team.
Support Line: 1800 113 582
E-mail: support@acurixnetworks.com
Thank you for your understanding.
Sincerely,
Acurix Networks Support Team
We regret to inform you that we are currently experiencing an incident that may impact our public Wi-Fi and internet services on Rottnest Island. Our technical team is actively investigating the issue to identify the root cause and to resolve it as quickly as possible.
Description of Incident:
Internet Services on Rottnest Island Offline.
Impact on Users:
Unable to connect to internet.
Actions Taken:
Technicians are onsite now addressing the issue.
Estimated Resolution Time:
Unsure at this time.
We apologise for any inconvenience this incident may cause and appreciate your patience as we work to resolve it. We will provide regular updates via email and on the Acurix Networks status page until the issue is fully resolved.
If you have any questions or concerns, please don't hesitate to contact our support team.
Support Line: 1800 113 582
E-mail: support@acurixnetworks.com
Thank you for your understanding.
Sincerely,
Acurix Networks Support Team