Network Alert: 23rd August 2022
10:35 WST: Our portal Cloud provider is appearing to being having issues and some customers are unable to login to the portal or get a splash page delivered. Acurix engineers are in contact with the provider for a remedial time for resolution.
10:55 WST: We have placed our main controllers into maintenance mode that will allow users to login until our provider resolves their issue. We have no time to resolution at this point.
13:05 WST: Our provider has fixed their outage. We left it running for a period of time to ensure it was resolved and have switched our controllers back out of maintenance mode. Logins looks normal again.
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9:13 WST: Communications have been lost to Fremantle affecting services in Fremantle and Rottnest Island. This is being investigated and updates will be provided when available. 9:45 WST: Acurix Engineers have contacted Fremantle Hospital to check ...
Network Alert: 21st August 2020
A communications problem has occurred between Perth and Fremantle and Acurix Networks is investigating with our provider. This means there are currently interruptions to Acurix Networks Internet and Wi-Fi services on Rottnest Island and Fremantle. ...
Network Alert: 30th August 2022
00:15 WST: What appears to have been an Island wide power problem on Rottnest Island has caused an outage to key equipment. As a result no Wi-Fi access is currently available. Acurix engineers are monitoring the problem and will put a plan into ...
Network Alert: 17th August 2018
9:32 WST: A routing issue with our upstream provider has caused routing disruptions. Investigations are underway. 9:51 WST: A wholesale provider dropped several routes from their table including the ones used by Acurix. This was quickly identified ...
Network Alert: 16th August 2019
19:24 WST: Services are Rottnest Island have been disrupted due to potential power issues. No further details are available at this time. 21:00 WST: Services have not returned and at this stage no information about the issue is available. Saturday ...